Your customers' private web space
Web site dedicated to the center's customers and "attached" to the Horus database. Personalized access allows the center's customers to access and manage all data related to their site(s) in a secure and controlled manner.
In compliance with the APSAD R31 rule, changes made by users to their data are filtered by the center using a validation mechanism (which can be deactivated by way of the configuration the center chooses).
Installer customers can create their own customer sites from My Horus
My Horus can be customized for each user allowing the center to market value-added services to its customers. The availability of their information reduces the number of incoming calls from customers. The ability given to installers to create their own files reduces the number of requests to the center's staff.
How it Works
The Web interface is developed with "responsive design" technology, allowing its use on mobile terminals equipped with a Web browser.
The data is presented in the form of summaries, graphs and tables equipped with numerous search filters. The export of data in different formats is also possible.
My Horus has a specific profile that allows the person in charge of operations to administer the site (user profiles, requests for modifications, etc.).